Call Center Representative  
eZhire   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Call Center Representative
Category:   Client Services
Total Positions:   3
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 25,000 to 40,000 per Month
Apply By:   Aug 7, 2020
     
     
 
Job Description:

eZhire Private Limited is a car rental company based in UAE and currently looking for Customer Support/Client services Agents for its Karachi office.


Education: O/A Level/Intermediate/Bachelors in any field


Experience: Min 6 months to 1-year experience in an international call center


Job responsibilities and skills:



  • Fluent written and excellent English language skills.

  • The calls will be to & from the Middle

  • East and the candidate should be able to understand different accents.

  • Answer and calling in a professional manner to provide information about products and services, take/ cancel bookings, or obtain details of complaints.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, process bookings, forms, and applications.

  • Follow up to ensure that appropriate actions were taken on customers’ requests.

  • Refer unresolved customer grievances or special requests to designated departments for further investigation.


Company Information
 
Company Name:  eZhire
Company Description:
peZhire/p

Copyright 2024, Indus Institute of Higher Education. All Rights Reserved