Technical Support Specialist  
Call Box BPO   More jobs from this company

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Job Title:   Technical Support Specialist
Category:   Client Services
Total Positions:   5
Job Location:   Islamabad,Rawalpindi
Gender:   Male
Age:   20 to  years
Minimum Education:   Bachelors
Degree Title:   Computer Science or Information Technology
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 40,000 to 70,000 per Month
Apply By:   Oct 30, 2020
     
     
 
Job Description:

  • Desktop Support

  • Email, Chat and Call Support 

  • Strong systems Integration Concepts

  • Taking daily Backups of sites

  • Troubleshooting Clients - server Connectivity issues

  • Troubleshooting and Installation of Peripheral devices

  • Resolving problems both directly from customer and through technical escalation.

  • Implementing fixes and solution where appropriate either via discussing directly with clients, via email or via remote desktop.

  • Responsibility for documenting the configuration of the system.

  • Analyzing system logs and identifying potential issues with computer systems.


Company Information
 
Company Name:  Call Box BPO
Company Description:
Call Box BPO

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