Customer Support Representative  
Cotton Passion   More jobs from this company

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Job Title:   Customer Support Representative
Category:   Client Services
Total Positions:   2
Job Location:   Faisalabad
Gender:   No Preference
Age:   18 to  years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Apply By:   Nov 1, 2020
     
     
 
Job Description:

Cotton Passion is looking for an enthusiastic, motivated, talented, detail-oriented and highly organized "Customer Service Executive" with a wide range of skills for a multi-faceted role for our organization. 

This candidate must have at least one year’s experience in the customer service department. 

Role/Responsibilities

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Process orders, forms and applications.

• Follow up to ensure that appropriate actions were taken on customer’s requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.


Company Information
 
Company Name:  Cotton Passion
Company Description:

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