Customer Service Representative  
Karma Software Solutions   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   5
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Degree Title:   Clients Service & Support
Career Level:   Experienced Professional
Minimum Experience:   5 Years
Salary Range:   PKR 35,000 to 50,000 per Month
Apply By:   Nov 1, 2020
     
     
 
Job Description:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Good English Communication Skills

Company Information
 
Company Name:  Karma Software Solutions
Company Description:
p./p

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