• Welcomes customers by greeting pleasantly and offering them assistance
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Helps customer make selections by building customer confidence, offering suggestions and opinion
• Answer customers’ questions about specific products
• Guide and suggest the customer for the new products/new promotions etc
• Conduct price and feature comparisons to facilitate purchasing
• Always use your selling skills and do up sell
• Must be having thorough knowledge of all products
• Notify the manager about any product shortage/ damage and replenishment
• Inform customers about discounts and special offers
• Attend training on sales and product knowledge as required
• Provide customer feedback to the Branch Manager
• Stay up-to-date with new products
• Maintain Brand image all the time through personal grooming and presentation