Attaining and retaining customers

       Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.

       Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers

       The ability to explain clearly, listening to the feedback of clients

       Ability to understand the service requirements.

       Provides product, service, or equipment technical and engineering information by answering questions and requests.

       Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedules.

       Negotiating tender and contract terms

       Negotiating and closing sales by agreeing terms and conditions

       Offering after-sales support services

       Administering client accounts