Job Title: |
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Air Ticket / Reservation Officer |
Category: |
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Business Development |
Total Positions: |
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3 |
Job Location: |
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Layyah |
Gender: |
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No Preference |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Jun 24, 2022 |
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Job Description: |
We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking tickets.
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Reservation Agent Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
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Company Information |
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Company Name: LALA Group of Companies Company Description: Lala International Travel & Tours is a group of experienced and highly trained personnel aimed to provide
unmatched services in the field of Hajj, Umrah, and tourism. Our dedicated team exhibits reputed capabilities along with the prime
values of candor and integrity. With Lala Group of Companies, our clients can expect transparency in all our business dealings.
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