Required Skills/Qualifications:

Bachelor Degree, Excellent Communication, Technical Skills, Analytical Skills, Interpersonal Skills, Adaptability, Problem Solving Skills

The purpose of Quality Assurance (QA) and training is to ensure that a company's products, services, or processes consistently meet quality standards by providing employees with the knowledge and skills needed to perform their tasks correctly, ultimately improving customer satisfaction and operational efficiency through monitoring, evaluation, and continuous improvement processes.

Key Responsibilities:

• Establish and maintain quality standards and procedures across the organization.
• Conduct regular quality audits and inspections to identify areas for improvement
• Analyze data to identify trends and patterns impacting quality
• Monitor compliance with relevant regulations and industry standards
• Document and report on quality metrics and performance indicators
• Assess training needs across departments based on quality performance and identified gaps
• Design and develop comprehensive training programs on quality standards, procedures, and best practices
• Create and maintain training materials and documentation
• Evaluate the effectiveness of training programs and make adjustments as needed