We are seeking a highly organized and energeticTelemarketing Executive to join our team. This dual role is crucial for ensuring the smooth operation of our office and driving business growth by generating qualified leads. The ideal candidate will be a master of multitasking, possess exceptional communication skills, and have a proactive approach to both administrative tasks and client outreach.

Key Responsibilities:

Telemarketing Duties

• Lead Generation: Proactively make outbound calls to potential clients from provided lists and through independent research to introduce our consultancy services.

• Qualify Prospects: Engage decision-makers in conversation to understand their business needs and determine if they are a good fit for our services.

• Appointment Setting: Secure qualified appointments and consultations for our senior consulting team.

• Database Management: Maintain and update the lead database/CRM with call notes, contact information, and follow-up activities.

• Follow-Up: Conduct timely follow-up calls and emails to nurture leads and maintain engagement.

• Reporting: Track and report on key metrics, including calls made, appointments set, and conversion rates.

Qualifications and Skills:

• Proven experience in an administrative, telemarketing, or customer service role. Experience in a professional services or consultancy environment is highly advantageous.

• Excellent verbal and written communication skills in English. Proficiency in Arabic is a plus.

• Exceptional telephone etiquette and a confident, professional demeanor.

• Strong organizational and time-management skills with the ability to prioritize tasks effectively.

• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and experience with CRM software (e.g., Salesforce, HubSpot).

• Goal-oriented mindset with a resilient and positive attitude.

• Ability to work independently and as part of a team.

• Must have a valid UAE residency visa.

What We Offer:

• A competitive salary and performance-based incentives.

• A professional and collaborative work environment.

• Opportunity for growth and development within the company.

• Standard employment benefits as per UAE Labour Law.